Feel like Dedoose billing cycles can be confusing? If so, you aren’t alone and today we’ll try to clear things up a bit.

First, the common confusion stems from the super value we offer at Dedoose where your account is free for the first month and then most users only pay for month cycles where you actually access Dedoose. Basically, your billing cycle is based on the date that your account was created, NOT calendar months.  Welcome to the wonderful world of SaaS (Software as a Service)…awesome and farewell to super expensive software licenses where you are stuck to one machine and need to upgrade, maintain, patch,..

Briefly, in Dedoose, if your account was created on September 6th, 2014, your billing cycle begins on the 6th of each month and ends on the 5th of the next month.  That first free month is fully functional, but we just paid your bill for you to get you started. If you log in at any point during subsequent month cycles—for any reason, once or a thousand times in the month—you will be charged for that month cycle.

Still a little confused?

Feel free to check out our full article here, or consider reaching out to us via email for any unanswered questions at support@dedoose.com

Happy Dedoosing!!!